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Sections list

Rules of transportation of passengers and luggage

  1. General provisions
  2. Sphere of application. General and specific conditions of transportation.
  3. Carriage agreement. Ticket.
  4. Stopover or coordination of stops
  5. Fares and charges
  6. Reservation of air transportation
  7. Passenger handling
  8. Transportation of special categories of passengers
  9. Passenger and baggage check-in
  10. Refusal of passenger and baggage transportation for the purpose of assuring flight safety
  11. Baggage
  12. Transportation of some categories of baggage
  13. Flight schedule
  14. Cancelled and delayed flights
  15. Passenger right for reimbursement in the case of denied transportation, cancellation or long-lasting flight delay
  16. Reimbursement for delay in transportation of baggage
  17. Obligations of the air carrier regarding notification of passengers’ rights
  18. Refund
  19. Behavior on-board
  20. Arrangements between air carriers
  21. Consecutive air carriers
  22. Mixed transportation
  23. Air transportation, performed by non-contract carrier
  24. Charter transportations
  25. Administrative formalities
  26. Obligations of air carrier and compensation amount for the damage caused
  27. Complaints and claims
  28. Notification of the passenger