Refund for air tickets

The cost of additional services / overtime baggage paid by the passenger (except Premium SKY Party, Econom SKY Party, SKY Flowers services) is only compensated if the passenger refuses to receive this service no later than 12 hours before departure or if the flight is canceled by the airline.

The cost of the Premium SKY Party, SKY Flowers services paid by the passenger, will be compensated ONLY in case of passenger's appeal not later than 48 hours before departure, or if this flight has been canceled by the airline.

The cost of the Economy SKY Party paid by the passenger, will be compensated ONLY in case of passenger's appeal not later than 24 hours before departure, or if this flight has been canceled by the airline.