Online chat support
Please note that additional service charge will be applied while purchasing of additional services via airline's Contact Center is a paid service. At the same time, you can book services via web-site for free.
By purchasing tickets online directly from WINDROSE official site, Online helpdesk helps you to:
- change the name, date and / or the flight, according to the rules of your booking fares
- upgrade your service class
- reserve your favourite seat for exta cost, SKY menu and other Additional services
- pay for services online easily via credit card.
To do so you should:
- connect to chat on the airline official website.
- specify your booking number and the desired service option.
- when receiving the confirmation from the consultant, check out the electronic bill that could be paid with credit card linking the appropriate secured webpage of payment. Currency authorization - UAH, converted according to the commercial rate.
- as a result of the successful payment, receive the confirmation on your email.
Please send your questions directly to