We are on your side, we are next to you
We're just waiting for you to be ready.
We are sympathetic to a difficult situation, therefore we offer you an additional opportunity to take up free rebooking for air tickets purchased for flights canceled due to force majeure circumstances .
- The change of the departure date for cancelled flights is possible until December 31, 2020 inclusive, for domestic and international flights as well
- As for tickets for Ukrainian flights, passengers can change their destination an unlimited number of times until December 31, 2020.
For more information, you can contact the Airline's Contact Center at any time, both before and after the date of the cancelled flight. All data on your tickets is stored in the system.
Thanks to the flexible tariff policy, you have enough time easily, without haste, to think about when exactly you would like to use your ticket next time.
What have we done yet?
All the passengers have been returned to their homes. We have adopted additional security measures for turnaround flights. We have extended the work of the contact center 24 hours per day 7 days per week
What will we do after the quarantine is over?
We will resume international and tourist flights. We will launch the flight program for Ukraine.