Contact Center (Monday – Sunday, 08:00 a.m. - 8:00 p.m.)
+38 (044) 498 77 77
0 800 30 777 2 (free within Ukraine)

SEAT RESERVATION Service

SEAT RESERVATION Service

'SEAT RESERVATION' Service includes the advance booking of most favorable and comfortable passenger’s seats onboard for extra cost.


From now on passengers have the unique opportunity to book the seats on-board (except emergency rows) via tour operator/ travel company or on www.windrose.aero via Additional service.*

Booking of 'Seat reservation' service:

 
 
 Routes  Price

1-3 rows seats on Airbus A-320, A-321 aircrafts

All 30 c.u.**
1-3 rows seats on Economy class Embraer ERJ-145 aitcrafts
"Premium-economy" class seats on Embraer ERJ-145 aitcrafts

30 c.u.**
other seats on-board 7 c.u.**
other seats on-board Kyiv-Dnipro-Kyiv 6 c.u.**


Attention!

For the means of safety, seating in emergency rows (marked with pink indicator) of the aircraft is prohibited for:

1. infants (INF), children of 2-16 years old, unaccompanied children under 16 years old.
2. passengers with reduced mobility and other physical disabilities (INAD, DEPA/ DEPU).
3. Pregnant women.
4. Passengers, carrying animals onboard.
5. Foreign passengers, who poorly understands Ukrainian/ Russian/ English language.

In addition, infants (the INF) should only be seating on extra oxygen mask seats (marked with blue indicator).

! For the means of flight safety, the Carrier has the right to change passenger's seat reservation from one seat to another and this action will be followed by  refund via the purchasing point.


*If you purchase a ticket on our website, additional service will be available for online booking just after you buy your ticket and up to 4 hours before flight departure.

If you purchase a ticket anywhere but our website, the additional service will be available for online booking since 19:00 o'clock of the day before flight, but no later than 4 hours before flight departure.

** While booking Additional services the price shown in c.u. (currency units) will be specified in UAH at the exchange rate on the current payment day. Price is stated per one person and includes only one-way flight service.

The cost of additional services / excess baggage paid by the passenger (except Premium SKY Party, SKY Flowers services) is subject to refund only in case of request to the Contact Center no later than 12 hours before departure, or if the flight is canceled by the airline.
The cost of the Premium SKY Party, SKY Flowers services paid by the passenger is subject to refund only in case of request to the Contact Center no later than 48 hours before departure, or if this flight is canceled by the airline.
In other circumstances, refunds are not possible.


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